Automatic .well-known/matrix/support creation #812

New issue

Closed

opened 2025-04-30 18:37:19 +00:00 by Jade · 4 comments

Jade commented

2025-04-30 18:37:19 +00:00

Owner

We already know all the server admins, automatically exposing this via the support enpoint would help make sure more homeservers are contactable. Additionally, providing an easy way of configuring this, like we do for client/server, would be good.

Jade added the

Enhancement

label 2025-04-30 18:37:19 +00:00

nex commented

2025-04-30 22:11:49 +00:00

Owner

This conflicts with the config options, does it not? or would this only apply when manually unspecified?

Jade commented

2025-04-30 23:14:51 +00:00

Author

Owner

This would only apply when unspecified.

Side note, we need to document these config options. Possibly set it to allow setting an array for the roles, because it only allows setting one at a time right now.

This would only apply when unspecified. Side note, we need to document these config options. Possibly set it to allow setting an array for the roles, because it only allows setting one at a time right now.

👍 1

nex added the

Matrix/Administration

label 2025-04-30 23:16:34 +00:00

nex commented

2025-05-08 00:06:23 +00:00

Owner

If we wanted to be really cool, we could make it so users can DM the admin bot, and their messages will be passed on to the admin room, like some sort of ad-hoc honoroit, and then list the admin bot in the automatically generated support contacts. That's a lot more work though, so likely something to consider after implementing this.

If we wanted to be really cool, we could make it so users can DM the admin bot, and their messages will be passed on to the admin room, like some sort of ad-hoc [honoroit](https://github.com/etkecc/honoroit), and then list the admin bot in the automatically generated support contacts. That's a lot more work though, so likely something to consider after implementing this.

Jade referenced this issue

2025-05-21 19:34:03 +00:00

feat: Automatically set well-known support contacts #833

nex commented

2025-05-26 01:38:32 +00:00

Owner

Implemented in #833

nex closed this issue

2025-05-26 01:38:32 +00:00