feat(docs): Add a note about !779 to the troubleshooting page #1380

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ginger merged 2 commits from ginger/779-in-troubleshooting into main 2026-02-18 14:41:03 +00:00
Owner

This pull request adds a note about !779 to the troubleshooting page in the documentation.

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  • I have written an appropriate pull request title and my description is clear.
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feat(docs): Add a note about !779 to the troubleshooting page
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ginger added this to the 0.5.5 milestone 2026-02-15 14:42:32 +00:00
nex requested changes 2026-02-15 14:51:42 +00:00
nex left a comment
Owner

mostly good, just a couple changes I think

mostly good, just a couple changes I think
@ -11,0 +12,4 @@
Some slowness is to be expected if you're the first person on your homserver to join a room (which will
always be the case for single-user homeservers). In this situation, your homeserver has to download and verify
the message history and current state of the remote room, which involves contacting a lot of other servers.
Owner

"Has to verify the signatures of all of the state events sent by other servers before your join. To make sure this specific process is as fast as possible, make sure you have multiple fast trusted servers configured (which currently have to be synapse servers) and ensure query_trusted_key_servers_first_on_join is set to true (the default). If you do not know any good trusted servers other than matrix.org, or do not know if you should trust a server, please ask for help in #continuwuity:continuwuity.org"

Or something like this. The biggest issue with this is m.org is the default trusted server and is dog slow

"Has to verify the signatures of all of the state events sent by other servers before your join. To make sure this specific process is as fast as possible, make sure you have multiple fast trusted servers configured (which currently have to be synapse servers) and ensure `query_trusted_key_servers_first_on_join` is set to `true` (the default). If you do not know any good trusted servers other than matrix.org, or do not know if you should trust a server, please ask for help in #continuwuity:continuwuity.org" Or something like this. The biggest issue with this is m.org is the default trusted server and is dog slow
Owner

I'm not sure if we should explicitly name trusted servers but I'm happy to recommend nexy7574.co.uk and starstruck.systems, my servers can definitely handle the load of additional key queries. Codestorm.net would also likely be beneficial.

I'm not sure if we should explicitly name trusted servers but I'm happy to recommend nexy7574.co.uk and starstruck.systems, my servers can definitely handle the load of additional key queries. Codestorm.net would also likely be beneficial.
ginger marked this conversation as resolved
@ -11,0 +17,4 @@
However, _very_ slow joins, especially to rooms with only a few users in them or rooms created by another user
on your homeserver, may be caused by [issue !779](https://forgejo.ellis.link/continuwuation/continuwuity/issues/779),
a longstanding bug with synchronizing room joins to clients. In this situation, you did succeed in joining the room, but
the bug caused your homeserver to fail to tell your client. **To fix this, clear your client's cache.** Both Element and Cinny
Owner

fail to -> forget to. Friendlier wording

fail to -> forget to. Friendlier wording
ginger marked this conversation as resolved
fix: Wording fixes
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Jade approved these changes 2026-02-18 14:40:27 +00:00
ginger merged commit c14864b881 into main 2026-02-18 14:41:03 +00:00
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